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More in the hospitality industry (39%) would choose to leave the EU than remain (37%) – and the number is even higher for small businesses owners, including pubs – according to a new survey. Source:Brexit: Small pub operators among those in favour of leaving EU Cider maker Thatchers has reported a sixth consecutive year of growth ahead of the rest of the cider market, which is, in part, down to the increased popularity of its premium ciders. Source:Thatchers grows sales above cider market for sixth year Dealing with bad TripAdvisor reviews has kept many a pub operator up at night. But long-running frustration with reviews seen as inaccurate, unfair or malicious has reached boiling point, with some licensees taking matters into their own hands by posting equally scathing responses back to users who leave bad reviews. Source:'Honest' TripAdvisor responses: […] Northern operator Robinsons Brewery has partnered with utility management firm UB Services to assist its licensees with rising costs of annual utility bills. Source:Robinson's launches buying club to help licensees with energy bills A scathing response to an ‘impossible’ customer on TripAdvisor should give pubs encouragement that difficult reviewers don’t always need to have the last laugh, according to the licensee. Source:Scathing response to 'impossible' TripAdvisor review gives licensee the last laugh Brits have taken to Twitter to vent their real-life and sometimes worrying gin problems, which range from no tonic to too much gin choice. Here are 10 #GinProblems pubs can help their customers avoid. Source:10 real #GinProblems pubs can help customers avoid Over the last 18 months, campaigners have witnessed a great deal of changes made to the planned legislation, much of it at what they have felt to undermine exactly what the pubs code was designed to achieve, Dave Mountford claims. Source:Opinion: The pubs code and a question of "balance" At the next PMA500 business club, Carrie Longton, co-founder of Mumsnet, now the biggest network for parents in the UK, will be speaking to operators about how they can improve their offer for families. Source:Those pesky kids: how pubs can improve their offer for families Leicester City captain Wes Morgan celebrated winning the Premier League in style – by buying an entire JD Wetherspoon pub a round of Jagerbombs. Source:Leicester City's "Captain Morgan" buys Jagerbombs for entire Wetherspoons Would the introduction of a statutory code on tipping bring much-welcomed peace of mind to pub and restaurant staff? Or is it time to do away with the practice altogether? Daniel Woolfson reports. Source:Tip of the iceberg: what do Government proposals mean for the industry? |
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